Childcare
Maintenance Streamlined: Nino Early Learning Adventures
How a better process, clearer visibility & smarter support reduced maintenance spend by 30%.
Understanding the Challenge
Before working with One Facilities. Managemnet, Niño ELA’s maintenance and gardening program was not aligned with what the properties actually needed. Spend had become inflated, jobs were managed through a paper-based process, and centre teams had limited visibility across what had been raised, completed, or still outstanding. The result was a reactive and inconsistent system that was difficult to manage across multiple sites.
For centre managers, this meant extra follow-up, poor planning, and unnecessary frustration. Contractors often arrived without the right context, materials, or job history, leading to wasted time, repeat visits, and a lack of confidence in the process.
Our Strategic Intervention
When we came on board, we reviewed the existing maintenance and gardening process and rebuilt it around what the centres actually needed. We introduced our online work order form, making it easy for centre managers to raise jobs quickly and clearly in just a few clicks.
From there, we streamlined job coordination through our management platform, giving teams clear visibility across raised, scheduled, and completed works. We also aligned service levels more closely with actual site requirements, helping reduce unnecessary spend while keeping each property well maintained, presentable, and running smoothly.
Key Actions Taken:
Audited the existing maintenance and gardening model across the portfolio
Introduced a streamlined online work order process for centre managers
Matched servicing levels to actual site requirements to improve efficiency and reduce costs
Transformational Results
Within 12 months, Niño reduced its maintenance spend by 30% while maintaining a high standard across its centres. Centre managers gained an easier way to raise jobs, better visibility across works, and greater confidence that each site was being properly looked after.
With stronger systems, better planning, and a more responsive team, the centres have remained tidy, functional, and presentation-ready throughout the year. The result has been lower costs, fewer wasted hours, and a smoother day-to-day experience for teams on site.
Client's Name
Niño Early Learning Adventures
Duration
Ongoing partnership since 2024
Solution
Reviewed the existing maintenance and gardening process, implemented our online work order system, improved visibility across jobs, aligned servicing to site needs, and delivered ongoing maintenance and grounds care support across the portfolio.
